Lady's Treasure Box Online Shop Guide

About ordering

Registration is not required, but creating a profile will give you access to limited services.
Search for products by category, filter, or by searching the site.
Check the size, description and materials on the product page. You can also enlarge the image.
After adding to your cart, proceed to checkout.
You will receive an order confirmation email and will be notified when your order is shipped.
You can check the status of your order under "My Orders".
Cancellations or changes cannot be made after an order has been placed. Returns are possible in accordance with the return policy.

Credit cards (Visa, MasterCard, American Express, JCB, Visa Electron, Maestro).
PayPal.
Other payment methods available depending on region.
Uses secure payment gateways.
If you are unable to complete your order, please check your payment information or contact your financial institution.
Reasons for order cancellation include out of stock, incorrect address, etc. Refunds will be provided.
Multiple payment methods cannot be used together.
Payment is made at the time of shipment.
Product prices include VAT, customs fees and consumption tax.

Returns must be made within 7 days of receipt (10 days in some areas).
Returns accepted, unused, undamaged and complete with accessories.
Size exchanges are only possible for the same product.
No refunds due to price changes.
If an item is lost or damaged during return, please contact customer service.
If you lose your return label, please contact customer service.
Return shipping costs will be refunded together with the product price after a quality check.
VAT refunds are available to non-EU residents on purchases over 125 euros.

Hard stone is a term used to refer to semi-precious stones.
The luster of jewelry changes with use and age.
You can set up a restock notification for items that are not available in the online shop.
See size guide.
Purchased products are guaranteed to be genuine products.
Pomellato gold is 100% ethical gold.
Diamonds are sourced from RJC certified suppliers.

The warranty period is two years from the date of purchase.
The warranty does not cover damage caused by misuse, accidents, or deterioration due to aging.
Please contact an authorized dealer or customer service for repairs.
The ring size can be adjusted depending on the conditions.

Sign up to get exclusive newsletters, save your favourites, and enjoy smooth purchases and order confirmations.
You can unsubscribe from the newsletter at any time.
If you can't log in, reset your password.